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6/9/2003



Rail News: Rail Industry Trends

BNSF, CSXT receive service recognition from shippers


Burlington Northern Santa Fe recently received a 2002 Quality Carrier Award from Stora Enso North America — the first railroad to receive the paper and forest-product shipper's honor since 1996.


The award recognizes carriers that meet or exceed Stora Enso's transportation-quality program criteria, including safety, on-time and damage-free service, equipment supply and quality, and communication.


"BNSF is proving it is a carrier committed to superior performance by working to build a stronger relationship with us and consistently providing reliable transportation services," said Kari Lundell, Stora Enso vice president of logistics, in a prepared statement.


BNSF serves Stora Enso's Minnesota and Wisconsin facilities, as well as other North American plants.


Meanwhile, CSX Transportation received Shell Chemicals' Gold
Carrier Award — only the third time in the award's 10-year history that the chemical shipper has bestowed the honor to a railroad.


The award recognizes a carrier's performance in safety, on-time delivery, maintenance, marketing/sales, freight invoicing and customer service.


Contact Progressive Railroading editorial staff.

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