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Rail News: Passenger Rail

TransLink to install new doors, sensors at fare gates for riders with disabilities


TransLink plans to implement a new sensor at fare gates that will allow people with disabilities to pass through without assistance.

A potential design for the new fare gate sensors
Source: TransLink
The agency will use a long-range proximity sensor at stand-alone doors located at accessible entrances. Currently, TransLink workers open the gates for people who can't get in or out.

The new solution will be in place in about 18 months, agency officials said in a press release. The technology is expected to cost $5 million (in Canadian dollars), according to a CTV News report.

"We’ve spent the last few months looking at a range of options and identifying the one that works well for our customers and makes the most technical and financial sense," said TransLink CEO Kevin Desmond. "What we learned through discussions with affected customers is that a hands-free, proximity-based solution is the ideal permanent solution. Once in place, our system will truly be a leader in accessible transit."

While the permanent solution is being developed and installed, TransLink will continue to provide customers who are unable to tap in or out with assistance.

In April, TransLink closed all open fare gates as part of the rollout of its Compass fare card. Customers now need to pass through gates using their cards to get on board.