Media Kit » Try RailPrime™ Today! »
Progressive Railroading
Newsletter Sign Up
Stay updated on news, articles and information for the rail industry



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.




railPrime
View Current Digital Issue »


RAIL EMPLOYMENT & NOTICES



Rail News Home Passenger Rail

12/23/2010



Rail News: Passenger Rail

New York City Transit activates 'countdown clocks' at 100 stations


advertisement

MTA New York City Transit (NYCT) has activated "countdown clocks" in 100 stations — exceeding a goal of 75 for the year — as part of a plan to install public address/customer information screens throughout the system. The clocks tell riders when the next train will arrive.

A similar project to activate informational signs continues along NYCT's system, as well.

"For years, transit riders in other cities around the world have been looking at digital signs to know when the next bus or train is coming," said MTA Chairman and Chief Executive Officer Jay Walder in a prepared statement. "But in New York, we were left peering down a subway platform looking for headlights. We're changing that and improving our customers’ experience one station at a time."

Information sent through public address/customer information screens originates from NYCT’s control center. From there, customer service agents provide riders with timely service status via audio, visual or synchronized audio and visual information systems.

Originated on the L Canarsie Line in 2007, the countdown clocks are in the process of being activated in 152 stations in the Bronx, Manhattan and Brooklyn.

The public address/customer information screen system is part of the New York Metropolitan Transportation Authority's plan to upgrade customer communications across the entire network.

 


Contact Progressive Railroading editorial staff.

More News from 12/23/2010