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A new report revealed that 64 percent of Americans won’t use public transportation as restrictions due to the COVID-19 pandemic are loosened, according to a survey conducted by Ford Mobility’s Smart Transit branch TransLoc.
The survey polled 1,000 Americans' opinions on whether they would use public transportation after communities' stay-at-home orders are lifted.
The 64 percent that responded they won’t ride public transit indicated so because they either never have used it, no longer need to use it, or are concerned about their health, according to a press release.
Of respondents that indicated they want to use public transit again, 36 percent want the ability to know how many passengers are on board their train or bus before riding.
More than one in three, or 39 percent, indicated they want hands-free payment options, and 25 percent want to be able to share immediate feedback or concerns with the service provider.