CTA addresses rail simulator, rider safety and station accessibility

The Chicago Transit Board has authorized a one-year pilot program agreement for a portable rail simulator training solution through the Chicago Transit Authority's (CTA) Innovation Studio. 

After reviewing six proposals, the CTA selected a simulator proposal from the Center for Research in Railway Technologies, which offers a portable rail simulator for 5000-series rail cars. 

"This simulator gives our rail operators hands-on practice with operational scenarios before they ever face them in the real world,” said CTA Acting President Nora Leerhsen in a press release. “It gives our operators realistic, hands-on experience in weather, construction and emergency scenarios so they're ready no matter what situations they may face." 

The board also approved four professional services agreements with local organizations supporting the CTA’s new Safe Ride Specialist program pilot, which calls for employing dedicated non-law enforcement rider engagement resources to promote a safe transit experience for each rider. The pilot was developed in partnership with riders and more than 30 mental health and social service experts, community organizations and labor partners. 

Safe ride specialists will be employed in teams across targeted stations, trains and buses to address antisocial behaviors and provide a reassuring presence for riders. They will wear distinct, branded uniforms and be trained in trauma-informed care, crisis de-escalation, conflict resolution and anti-bias principles, CTA officials said. 

The specialists will support riders experiencing mental health crises and substance abuse disorders by connecting them to treatment, housing and social services, and engage youth and young adults to build positive relationships, de-escalate potential conflicts and redirect energy into constructive behaviors, CTA officials said. 

Meanwhile, the CTA last week unveiled a revamped and fully accessible Austin Green Line station. Opened in 1899, the original station had not been upgraded since it was rebuilt in 1962. 

Under a $25 million project, the CTA installed a new elevator and escalator connecting to the platform; reconstructed the outside station stairs; built a new ADA-compliant ramp at the entrance; and completed other station enhancements.