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Survey: Denver RTD riders apprehensive about transit use

A majority of riders who had not used transit in the past 30 days said they will take a wait-and-see approach before riding again.
Photo – Denver RTD Facebook


Regional Transportation District of Denver (RTD) riders ranked train or bus use as the least safe activity to participate in during the pandemic, according to an RTD survey of nearly 2,700 riders.

Conducted online earlier this month, the survey found that riders remain apprehensive about engaging in social activities. Most respondents deemed riding RTD as the least safe activity relative to other choices provided in the survey, such as grocery shopping, visiting a drugstore or pharmacy, visiting friends, visiting family and exercising outside.

A majority of survey respondents who had not used transit in the past 30 days said they will take a wait-and-see approach to the pandemic before riding again, RTD officials said in a press release.

The survey also sought feedback from respondents about what will need to happen for them to feel safer riding RTD services. 

The most prominent responses include facial covering requirements for riders and operators, frequent sanitization of trains, social distancing on vehicles, a decline in new COVID-19 cases and the creation of a vaccine.


Contact Progressive Railroading editorial staff.

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