Media Kit » Try RailPrime™ Today! »
Progressive Railroading
Newsletter Sign Up
Stay updated on news, articles and information for the rail industry

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

View Current Digital Issue »


Rail News Home Passenger Rail


Rail News: Passenger Rail

DCTA releases results of passenger satisfaction survey

The agency's services include the A-train commuter-rail line.
Photo – DCTA


Eighty-two percent of Denton County Transportation Authority (DCTA) riders who participated in a recent survey said they'd recommend the agency's services to a family member or friend.

The Texas agency sent out the surveys in April. A total of 2,617 riders responded, or about 22 percent of DCTA's average daily ridership for that month, agency officials said in a press release.

Of the respondents, 60 percent said they use DCTA services daily. Another 17 percent said they use DCTA services once or twice a week. The agency provided more details about the survey results in this YouTube video.

DCTA operates the A-train commuter line, which connects with Dallas Area Rapid Transit's Green Line in Carrollton, Texas. The agency also operates bus services. Each year, DCTA serves nearly three million passengers systemwide.

Contact Progressive Railroading editorial staff.

More News from 8/10/2017