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Rail News: Amtrak

Amtrak hires Molfetas as chief information officer


Amtrak has named Jason Molfetas chief information officer. He will be responsible for helming the railroad’s information technology team, developing support customer service initiatives, enhancing business operations and improving financial performance, Amtrak officials said in a prepared statement.

Molfetas has more than 28 years of experience in the IT industry, most recently as senior vice president and CIO for Recall, an Australian company involved in secure information management and logistics, digital media and data protection. Also, he simultaneously held the position of general manager of the firm’s operations in Brazil.

Prior to joining Recall, he served as CIO of Westcon Group. He also has held global executive posts at Xerox Corp. and Pearson Publishing.

At Amtrak, he will report to President and Chief Executive Officer Joseph Boardman, who said Molfetas has the leadership skills “needed to build the partnerships and the new technology systems” Amtrak requires to advance.

Amtrak is seeking to adopt more technology, such as the recent installation of Wi-Fi on routes that cover 75 percent of passengers to date. In addition, the national intercity passenger railroad recently launched ticketing on all trains across its network, developed a next-generation reservation system, and deployed point-of-sale technology to improve onboard food and beverage sales.

Contact Progressive Railroading editorial staff.

More News from 6/26/2012