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CN, TSI forge service level agreement for Vancouver gateway
Yesterday, CN announced it signed a service level agreement with TSI Terminal Systems Inc. that establishes specific performance targets and measurement tools for containers flowing through the Vancouver gateway.
The pact “flows” from a CN-TSI supply chain collaboration agreement announced last month that commits the parties to drive greater efficiencies and improve customer service in the gateway, CN officials said in a prepared statement.
The service level agreement’s key performance indicators include on-time train departures and arrivals, train capacity utilization and average terminal dwell time of containers.
“This service level agreement is designed to drive continuous improvement in CN and TSI performance at the Vancouver Gateway, which is critical to better customer service and increased throughput at Port Metro Vancouver,” said CN President and Chief Executive Officer Claude Mongeau.
Last month, TSI entered into a productivity and performance agreement with Canadian Pacific covering containers flowing through the Vancouver gateway.
More news items from 7/29/2010
- AAR notes 'steady' U.S. carloads, presents auto service awards to NS
- MTA to raise fares 7.5 percent as part of four-year plan
- House approves $1.4 billion for high-speed rail as part of FY2011 appropriations
- Russian Railways opens new high-speed line
- UP's Duffy to retire, Fritz to head operations
- CTA advances new rail car testing on Blue Line
- House resolution pays homage to U.S. freight-rail industry
- World trade to grow over next two years, IHS says
- BNSF completes 'Chihuahuita Connection' at U.S.-Mexico border
- UP achieves best-ever safety performance in first half
- WMATA, MDOT pursue two development plans
- Houston port commission ponies up $500,000 for locomotive/marine emission program
- Pickett retains BRS presidential post; CN, TCU share contract developments
- RTA report: Tie purchases, production jump in June
- RailAmerica registers quarterly revenue, traffic gains
- Updates from Wabtec, Lovat, Vossloh, Trainyard Tech, TKDA and L.B. Foster
- Updates from Siemens, LTK, Invensys Rail, Trinity, American Railcar and eAccess
Browse articles on CN on Progressive Railroading