Amtrak has named Doug Varn to a newly created, Chicago-based position of general manager of long distance services.
Varn currently is the railroad's chief of product planing and financial analysis in the marketing department. In the new position, he will be accountable for safety, customer satisfaction, ridership, on-time performance and financial results for Amtrak's long-distance business lines.
The business line structure is part of Amtrak's strategic plan designed to help the railroad focus on performance improvements. The plan includes the functions of the transportation, mechanical and engineering departments within a common business line for the railroad's 15 long-distance services on a national network of overnight routes, which range in distance from 764 to 2,438 miles.
Since joining Amtrak in 1973, Varn has held positions in a range of areas, including vice president of planning and finance for the former intercity business unit.
"He will leverage his deep experience to bring operational and organizational excellence to Amtrak long-distance services," said VP of Operations DJ Stadtler in a prepared statement.
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