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5/27/2004



Rail News: Rail Industry Trends

KCS to enhance e-business tools' functionality, security


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After enhancing the security and performance of Electronic Data Interchange (EDI) transactions last year, Kansas City Southern plans to do the same thing for Web-based transactions this summer.

The railroad plans to add a tracking and tracing tool powered by data compiled from computer platform Management Control System (MCS). Currently, customers can receive a faxed or emailed notification on a car's location several times a day. Beginning in summer, customers will be able to track their shipment any time of the day or night via the Class I's Web site at www.kcsi.com, as well as compare how their shipment is performing vs. a current trip plan.

KCSR also plans to require an I.D. and password to trace all cars to comply with new U.S. Department of Homeland Security regulations. The railroad currently only requires an I.D. and password to track hazardous-materials shipments.

Last year, KCS added a suite of online tools called "Customer Request," which include empty car releases, car ordering, switch billing and interplant switching.


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