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Rail News Home Passenger Rail

9/25/2007



Rail News: Passenger Rail

MTA New York City public hearing to feature online component



MTA New York City plans to host a couple of public forums — including in-person and online sessions — to enable customers to weigh in on proposed fare/toll increases and offer ideas to help MTA improve service.

The Empire State Transportation Alliance, a coalition of civic groups, will co-host the mandated public hearing, which likely will be held on a yet-to-de-determined weekend in November. The interactive online component — a "Webinar" — will be held for customers who aren’t able to attend the in-person session.

CirclePoint, a "public engagement" consulting firm, will oversee and facilitate the forum and Webinar, as well as train MTA employees to facilitate events in the future, the agency says.

"The MTA has begun to make a concerted effort to hear directly from our customers, be it through NYC Transit's rider report cards or our 'Meet the Manager' sessions throughout our system," said MTA Executive Director and Chief Executive Officer Elliott Sander in a prepared statement. "Adding a more interactive forum to the public hearings … will further the dialogue and help us understand customer priorities and concerns."






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