Progressive Railroading

Newsletter Sign Up
Stay updated on news, articles and information for the rail industry



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.





RAIL EMPLOYMENT



Rail News Home Passenger Rail

6/4/2012



Rail News: Passenger Rail

TransLink reviews 2011 accomplishments


advertisement

Last week, TransLink held its annual general meeting, during which agency leaders reflected on 2011 achievements.

The Vancouver, British Columbia, agency — which operates automated light-rail, commuter-rail, ferry and bus services — maintained record-high customer service ratings. In addition, TransLink recorded nearly 232 million rides, a 6.6 percent increase compared with 2010 — even though that year included a ridership surge from the Winter Olympics — and registered a 5 percent revenue gain.

“We are continuing to take action to increase our efficiency,” said Chief Financial Officer Cathy McLay at the meeting, according to a press release.

Among the measures: TransLink cut 98 positions during the past two years; reduced the amount of money spent on consulting, fuel and operations; cut operating cost per passenger by 10 percent; improved fleet maintenance practices; and slashed overtime.  


Contact Progressive Railroading editorial staff.

More News from 6/4/2012