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Kansas City Southern yesterday announced that it reached record daily average grain carloads in November, breaking the high-water mark set just the previous month in October.
The Class I broke its record by providing all-time-low cross-border, grain-shuttle train cycle times, KCS officials said in a press release.
“These grain milestones are the result of continuous-improvement initiatives and an intense focus on our service,” said Executive Vice President of Operations John Orr. “They are the result of months of challenging our historic processes and engaging at a deeper level to improve our customer value proposition.”
KCS receives and originates shipments of grain and grain products for deliveries in the United States and Mexico. Cross-border grain shipments represent some of the longest lengths of haul on its network, originating in the U.S. Midwest and terminating in central and southern Mexico.
An intense cross-functional focus on customer service and operational performance is driving near-record velocity and dwell performance, KCS officials said.
"Our grain customers have benefited from improved equipment availability and cycle times, better positioning them to win in their markets,” said EVP and Chief Marketing Officer Michael Naatz.