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WMATA contracts LAZ Parking to assist in parking lot payment conversion

Washington Metropolitan Area Transit Authority (WMATA) recently awarded a $3.1 million contract to LAZ Parking Mid-Atlantic Inc. to assist customers who park in the authority’s lots while WMATA converts its parking payment system to SmarTrip only instead of cash.

The 13-month contract includes three one-year options. LAZ customer assistance representatives will respond to customer inquiries, ensure the SmarTrip vending machines are operating properly, monitor the parking lot faregate/arm, conduct customer surveys and alert Transit Police of any cars that park overnight.

The SmarTrip-only payment system will go into effect June 28. Currently, about 75 percent of people who park in WMATA’s lots use SmarTrip cards to pay daily parking fees.

Contact Progressive Railroading editorial staff.

More News from 5/25/2004