BNSF, CSX, NS and UP lay out rail-service recovery plans

5/5/2022

“We have worked like dogs — not just the management team, but every employee at CSX has worked like a dog to do the best job they could under unbelievable circumstances to meet the needs of the customers.” — CSX President and CEO James Foote CSX.com

At last week's STB hearing, Class I execs acknowledged stakeholders’ service complaints and agreed their railroads’ performance wasn’t where they wanted it to be. And they explained what their companies are doing to accelerate hiring of train crew members and reduce traffic congestion at key network points.

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