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Rail News: Rail Industry Trends

New York MTA seeking to implement e-alert system

New York’s Metropolitan Transportation Authority (MTA) is seeking proposals to provide the authority a common platform for an agency-wide service alert system.

MTA operations staff and public information officers would use the e-alert system to notify passengers when their normal travel schedule might be disrupted. The system would send email or text-message alerts to customers’ designated email accounts, cell phones, PDAs and other communications devices.

The authority hopes to begin offering the service in spring 2008. Officials expect up to 1 million customers to eventually subscribe to the service.

Contact Progressive Railroading editorial staff.

More News from 11/7/2007