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4/26/2002



Rail News: Rail Industry Trends

ASF-Keystone centralizes customer service, obtains AAR's standard approval for truck-suspension system


ASF-Keystone April 18 centralized customer service for the company's entire product line in Granite City, Ill.
The company previously handled customer service for certain end-of-car products in Camp Hill, Pa.; Director-Customer Service Paul Clark plans to relocate to Granite City to head the department.
Meanwhile, ASF-Keystone April 25 received Association of American Railroads' M-965-2002 approval for its Super Service Ridemaster truck-suspension system.
The company's variably-damped, wide-shoe, tapered-pocket system is the first of its class to receive AAR's M-965 approval, based on tests at Transportation Technology Center Inc., said Tom Berg, ASF-Keystone director of truck engineering, in a prepared statement.
AAR's Cushioning Device Task Force for several years has developed standards for truck-suspension systems.


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